Telehealth FAQs

Question 1

Who can be a patient of Gameday Men’s Health?

Answer

Anyone 18 years of age or older, and can demonstrate the need for treatment during the medical consultation

Question 2

What states do you service for Telemedicine?

Answer

Telemedicine services are currently only available in Florida.

Question 3

What is the process for getting a prescription? Can I obtain one from any state?

Answer

If your treatment plan includes a prescription, it will be shipped in discreet packaging to the address you provided within a few days after your provider completes the evaluation. If you are located outside our service areas, your order will be refunded, and no prescription will be issued.

Question 4

Are the treatments offered FDA approved?

Answer

We exclusively use compound medications. Compounded medications offered through our services are not FDA-approved, and the FDA does not verify their safety, effectiveness, or quality. We encourage patients to consult with their healthcare provider to understand the risks and benefits of compounded medications.

Question 5

What guidance will I receive for administering my medication?

Answer

We ensure you are fully informed about administering your medication through:

Physician Consultation: Your provider will explain the dosage, frequency, purpose, and potential side effects of the medication.
Written Instructions: Detailed instructions from the pharmacy will cover dosage, storage, administration, and potential side effects.
Ongoing Support: Contact information for your provider and the pharmacy is available for any questions.

Please review the materials provided with each prescription refill for the most up-to-date guidance.

Question 6

What is the Contact Information for the Pharmacies?

Answer

Belmar Pharmacy: Address: 2500 Lakepointe Pkwy, Odessa, FL 33556 pharmacy@belmarpharmacy.com Phone: 800.525.9473
OpenLoop Health Inc Address: 317 6th Ave, Ste 400 Des Moines, IA 50309 Phone: 1-855-597-1248

Question 7

What do I do if I have a medical emergency?

Answer

If you are experiencing a medical emergency, please call 911.

Question 8

What is your return and refund policy?

Answer

Unfortunately, we cannot issue refunds or accept returns of prescription products for reuse or resale, and all sales are final. However, if you feel we have made an error in the filling of your prescription or delivered by mistake please contact us. Please let our 24/7 customer support agents help you via email at support@gamedaymenshealth.com.